They were helpful from the first time I called them. We took our puppy for their free boarding trial and she loved it. The staff is friendly and attentive and answered all my questions. When we picked up our pup she didn't…
We have been having our dog groomed here for a while now but because of having knee surgery we needed to board him while I was in the hospital. HCPR took great care of our Wilson and he deemed happy as well with the…
Always top shelf in all aspects, from my first experience in 2005 to this last one. I wouldn’t consider anywhere else.
Positive: Quality, Responsiveness
I highly recommend Hill Country Pet Ranch. I was completely satisfied with the boarding they provided for my pup Beau. Wonderful customer service and care. Thank you.
Great place that cares about our dogs as much as we do.
The staff is personable and caring. I’ve boarded both my dog and my cat here, and I know they are in good hands while I’m away. It’s a wonderful atmosphere for animals and humans alike and well worth the drive. (We live in San Antonio.) The…
From the moment I talked to an employee on the phone I knew the staff here really cared about my pet! I was not disappointed! I like the facility and my pet came home happy and tried!
We don't know what we would do without the Hill Country Pet Ranch to take care of our beloved Westie when we need to go away. We hate to leave him at all, but when we do, the friendly staff of the Pet Ranch looks after him with care, …
I was apprehensive about boarding my dog George because he is deaf and was abused before he was adopted resulting in some aggression issues. The staff made me feel comfortable that they had experience handling dogs like him. He ended up …
My 7month old puppy stayed in the luxury suites and had a blast!! We added the puppy package for play times, tummy rubs and a few photos during her stay. When I call they give me updates and everyone is super friendly. She is always taken …
HC Pet Ranch has taken excellent care of my pug and mix breed chihuahua. Snub nosed dogs need extra attention especially during the long hot months. HC Pet Ranch as taken care of his needs as well as the needs of our chihuahua that is on …
Great with my stubborn Chihuahua!! The Luxury Suites are the way to go!
Beverly Ham Rodriguez
We took our beloved Boxer for an overnight stay for the first time. He loved it. As long as he is happy – we are happy. Great place and great staff
We took our 2 dachshunds and our Pom to stay for a few days while we went on vacation and they were very well taken care of, they were happy when we picked them up and the young girls showed love to them while they were leaving! We we very …
I, as well as my dog Trooper, LOVE Hill Country Pet Ranch. The employees are very pleasant and I could tell that my dog was well taken care of. My dog is my baby, I am so protective of him, it is very hard for me to pass the leash to …
Very organized and clean. Really care about the animals. A "feel good" place.
My little dog showed no signs of stress. I felt very comfortable leaving her there and would definitely do so again.
Great people !!!!
Love the lessons always so exciting to go there!!!!!
Positive: Quality, Responsiveness
They are wonderful to my precious Duke. He was happy to see me, and I was happy to see him excited to see the staff. I believe they take excellent care of my pup and they love him too. A great combination …
Love this place! So homey and they really loved on our fur baby! I like that where they stay has an outdoor and indoor area and they are free to come and go as they please. They have nice packages you can purchase as add ons with treats and…
We had a great experience with Hill Country Pet Ranch from start to finish. The reservation process was easy and dropping off and picking up was quick. Our 2 pugs had a great time. Will gladly use them again for our dog …
Positive: Punctuality, Quality, Responsiveness, Value
Our dog's visit is always good and he comes back to us calm content. Facility is well maintained, great customer service and responsiveness. Highly Recommend
Previously, I never boarded a pet. I have an anxious cat that I needed to leave for 11 days. HCPR and their employees were WONDERFUL. My cat was fine. They even washed his bed that I took! Lovely place. They love animals.
We had a bad experience with Wagmore in Boerne, and used this place instead. THEY ARE SUPERB. Much more flexible, competent, and better pricing! Very sweet, and they go out of their way to accommodate their clients. Ashley was amazing- …
Wonderful place for your dog to vacation while your family vacations! Hill Country Pet Ranch takes wonderful care of your pet’s needs-both physically and emotionally.
Fantastic place! Highly recommended.
We discovered hill country about almost a year ago, we had a horrible experience at another daycare and where very skeptical about trying another facility out. I can not say enough about the staff and trainer Laura, absolutely AMAZING! Our …
Great place to board our puppers when we leave on vacation – they really care about our pets and go above and beyond for them!
My 2 dogs came back happy and well groomed. Great place with Great price.
They take great care of our dogs. You can have them walked more often than at other kennels which is fabulous.
We’re really grateful we found Hill country Pet Ranch. We have two senior small dogs which are super fussy, the team did a great job taking care of them. We enjoyed our trip without worrying about them. We will be back again.
Dogs love it there and we appreciate the care they provide.
Wonderful friendly people.
Beautiful facility with very sweet staff. I did a 3 night trial for my dog (who has never spent a night without me or family) and she did great. When I went to pick her up she looked so vibrant and happy. I'm very happy with the care they …
At Hill Country Pet Ranch our four legged family members receive wonderful care from friendly staff in an excellent facility. I wouldn't go anywhere else.
Vanessa Romiti was the reason I brought my dog Kimber, there at my time of crisis. She was compassionate at my personal emergency. Vanessa deserves a raise in my opinion. And of course I never knew her or spoke to her before this stay. …
We brought our dog here from San Antonio for 3 nights. The longest we’ve been away from our pup. They made us feel comfortable leaving him. He seemed happy that he liked it when we picked him up. We paid for extra play time.
Honey seemed to do well staying overnight. She was a little shy with other dogs they said but she will get use to it after she goes a couple of times.
It is always gratifying to see my dog so happy when we arrive at the Pet Ranch. He is so happy to see you all. And when you take him in the back he is not stressed at all.
I love that he gets his walks in and his playtime too. I really …
They send my 4 Dobermans home cl an and happy everytime! Thanks Hill Country Pet Ranch for taking the worry of pets out of our travel arrangements!
By far the best place to have your 4 legged loved one visit. The place is full of smiles with big hearts that care for your pet as if it were theirs. I will never go anywhere else,,,ever, never ever,,.
HCPR – They always take care of my three Border Collies! I never have to worry and I know they are getting the best care and playtimes during their stay! Thank you and your staff for being so wonderful and treating my fur babies like your…
Multiple stays for or pets over the years and always well cared for by the ranch staff. Our dog is recognized by many of the staff members and greeted upon arrival making the drop off easy while reducing stress on our dog. Very nice …
Love Hill Country Pet resort. They take such great care of our cat. The staff is so nice and organized. The facility is clean and well maintained.
See It Educational Travel Foundation
Bentley LOVES his time at Hill Country Pet Ranch! They take great care of him! We drive the extra 30 minutes for the peace of mind!
Very reliable with my last minute outings and I need somewhere to house my dog, friendly staff... the only gripe I have is I wish the handlers would give me my 80+ lb dog after I finish the paperwork. It is difficult for me to review my …
Ricardo, Thank you for the good review. We will try harder to make your check out easier next time. We try to get paperwork finished before your dog arrives. But, if we are too quick, our handlers are more than happy to keep your dog happy until you are ready for him.
This was our first time boarding our 4 month old puppy. She was well cared for. In fact when we went to pick her up she wanted to play with the caregivers before she ran over to us:)
We left both of our dogs (4 month old golden retriever & 2 year old chocolate lab) at hill country pet ranch for a weekend. The different activity packages they had were wonderful because you were able to select what you knew would work …
My golden retrievers have been using HCPR for about 14 years. I simply would not go elsewhere for boarding and grooming. Great folks and terrific facility!
This place has every type of dog activity you could want to do. Dock diving, agility and barn hunt just to name a few. The grooming and boarding are awesome as well.
I drop my Smokey off there for a week and we pick him up yesterday I don’t know what they did but he is so calm I love it I will definitely drop him off there again
Took my 3 loves of my life here. Everyone was so nice and my pups all came home as perfect as when they went in 🙂 Place is clean and the grounds are shaded and pretty. The people are genuine and it's apparent how well they treat the guests…
Our puppies love Hill Country Pet Ranch and so do we! They take such good care of our pets! We have peace of mind that our puppies are happy and well taken care of when we travel. Thank you Hill Country Pet Ranch! You are the best!
Linda J. Killian
My doggie loves the staff and they take good care of her. They give her special food that needs refrigeration. They did a great job grooming her. I highly recommend Hill Country Pet Ranch and their friendly and accommodating staff.
We boarded our GSD at Hill Country Pet Ranch two weeks ago, for two nights and what a great place! Their customer service, facilities, dedication, etc. was amazing! We will for sure bring Tuco back!!!!
Rick & Karen Harris
Love this place! Our dogs (all 3) seem to enjoy going and are well taken care of while in their care. It's a relief to go out of town and know these folks have our furry family taken care of. 🙂
Virginia Anderson Mosis
The wonderful staff have taken care of our dogs for over 11 years. They treat our Millie like she's their own. She loves going on vacation to Hill Country Pet Ranch!
This place is very good. The hole staff loves all animals and treats them like their own. Very nice place.
My GSD stayed 2 nights this past weekend and wow, what a fantastic place they have at Hill Country Pet Ranch. Their service and facilities are amazing! Their staff are so dedicated to having the best pet ranch in the area for sure! Thank …
Hill Country Pet Ranch takes great care of our dog and also does excellent grooming. Ellie is always happy to go there!
Marya L. Jarstfer Case-Humble
We went out of town for a few days and I don't trust anyone. I trust them. When I picked up my dog she was happy. A happy dog who still wants to investigate her surroundings, says a lot. She wasn't bolting for the door to get out of there…